Elk grove ford quick lane9/2/2023 ![]() My partner drove by the bodyshop to check on the vehicle and found it torn completely apart and came to find out that the bodyshop was only able to confirm that there is a leak somewhere, but they still had no idea where the leak is coming from or how to address it. On Thursday, 2/14, Scott called and stated the leak was found and is being fixed. But there's a few, so the dealership will try to acquire one if need be. We came to find out that there isn't an exact match available and there's only a limited amount of these available with all the specs my vehicle has. Scott then introduced me to the general manager Barry, who in turn promised the leak would be fixed by next day, or they would work on replacing the vehicle. We dropped the car off and had a conversation with the sales manager Scott about how this isn't acceptable and we'd like this addressed asap. On Wednesday, 2/13, the rain resumed and of course, the car was soaking wet again. We did so, and the car was returned to us with giant dirty foot prints. The bodyshop was unable to reproduce the leak, although the car was soaking wet, and requested for the car to be picked back up. We brought the car immediately back to the dealership to be looked up, and while the bodyshop manager Mike was unwilling to look at the faulty brand new car, after working with the sales department, the car was taken in. A few days later, less than a 100 miles driven, we noticed that the vehicle leaks somehow into the cabin, most of the water seemed to collect behind the driver seat. I acquired a 2019 Ford Fiesta ST on 1/31/19 from Ron DuPratt Ford. ![]() So in closing the owner Pete Spitzer, Julie Spitzer, and several office clerks never returned any phone calls to me! Very very sorry customer service! I’ve purchased several vehicles from them, but never again. ![]() I finally got another temp registration today, after I was denied access to the military base where I get health care because the gate guards saw my expired registration which the dealership told me don’t worry about it! A good cop will see the paperwork is pending at DMV and won’t write you a ticket! Yes! Danny at the Vacaville branch actually said that to me! The process to register a truck from out of the state of California weren’t done before I bought it and so I had to do it, then they lost it, then I did it again, then they didn’t send all of it, then they didn’t pay all of the fees, then after several phone calls with the DMV and Ron Dupratt staff Our tire center services top brands including Goodyear, Continental, Michelin, BF Goodrich and Yokohama.I have Disabled plates and purchased a used truck at Ron Dupratt, so I keep possession of my plates and they transfer them to me! Simple right? So I purchased and it’s now and I still have no registration. We use high quality Motorcraft parts and lubricants that meet or exceed factory-standard lubricants. We recommend calling before you drop off your vehicle so we can schedule a convenient drop-off and pick-up time. ![]() Our shuttle service can drop you off at home or work until your vehicle is ready. Shuttle Service for Auto Service Customers See why life is better in the Quick Lane!Įxhaust repair/replacement and inspections Service technicians install high quality Motorcraft replacement parts.Īll of our car routine maintenance and repair services are performed by certified experts. Quick Lane at Elk Grove Ford also offers expert brake pad replacement and reliable brake service. Looking for a fast, convenient oil change at a “shop near me”? Quick Lane at Elk Grove Ford is your go-to oil change location that offers The Works package, a bundle of important vehicle lube and preventative maintenance services. ![]() You can find tire deals every month on our coupon page.įind out more about choosing the right tire and tire safety tips on our Tire Shop page. Quick Lane at Elk Grove Ford offers a wide variety of new tires and major tire brands. Tires are one of the most important safety items on your vehicle. (auto repair appointments may be scheduled for your convenience but are not required for any Quick Lane service) Our staff services all makes and models from every major manufacturer-foreign as well as domestic.įor prompt, reliable automotive service or repair contact one of our expert service advisors at: Quick Lane at Elk Grove Ford handles all routine, factory-recommended maintenance. We employ factory-trained, ASE-certified technicians who are knowledgeable about all makes and models. Our friendly staff offers competitive pricing and skilled service-that’s the Quick Lane promise. ![]()
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